MEASUREMENTS, DELIVERY AND ASSEMBLING - AFTER-SALES SERVICE BY LECHNER
Measuring exactly at place is essential for the perfect fitting of a kitchen worktop. However, yardstick and water level often do not provide the necessary accuracy, as the principal parameter for the fitting accuracy is the angular dimension and even in new houses, this is not always exactly rectangular. Particularly in the case of high-value materials like glass or stone, which can hardly be worked at place, it is essential to produce them according to exact measurements. The specialists of our measurements service team therefore work with mobile digital measuring devices which are designed especially for the professional measuring at place.
For many years already, this method has been best practice in the kitchen industry. These devices allow our technicians to easily and quickly measure straight surfaces or complexe shapes in any position.
The plan and all data of the worktop or backwall can then be sent directly to our factory where it can be followed up by the technical team of our backoffice. As soon as the ex-works date of the order is defined, our after-sales service team in Rothenburg arranges the date of delivery and fitting of the worktop with your customer. Our service team guarantees you a professional fitting of the worktop, including the necessary electrical and water connection if requested.
Our service for you
Our customers and their kitchens are our primary concern. For this reason, we offer various service functions for you.
The Configurator from Lechner will help you plan your dream kitchen. Combine Lechner glass splashbacks with Lechner natural stone worktops and a Lechner sink. This will transform your kitchen into a dream designer kitchen. If you need further inspiration, you can get more ideas here.
The Lechner Customer Service team will demonstrate how well we take care of you. Whether assembly or measuring - we will be happy to help.
Retailers are also our top priority. Login as a retailer and communicate with us.
Professional measuring of worktop and back wall with modern devices. We know the specific characteristics of our different materials.
Measurements, delivery and assembling
After having taken the measurements we deliver the worktops and back walls directly to your customer and assemble the whole set-up. Arranging appointments for service work and organising the technicians is part of our service team in the office. The complete order is accomplished by our assembling teams. Connecting electricity and water are not included in this service.
Electricity and water connection
Adding this service to our portfolio enables us to accomplish the full assembly at your customer. Our technicans connect the electricity for hobs and ovens as their functions directly depend from the assembly of the worktops we supply. However, for legal reasons, we are not allowed to install sockets without shock-proof plug. Our technicians connect standard water supply and discharge devices with teh drain hoses or angle valves that are available at place. We only connect sinks that are mounted in our factory.