With competent experts carefree to the new dream kitchen
Accurate measurements taken in situ are essential for a perfectly fitted kitchen worktop. However, you will rarely achieve the necessary accuracy with just a metre rule and spirit level. The ordered products must be produced on the basis of exact measurements – especially for premium materials such as glass or natural stone, which are extremely difficult to resize and cannot be reworked on site. At Lechner, we provide worktops and back walls as part of our complete, worry-free package – from order processing to installation.
With Lechner customer service you can just sit back and relax, because we provide everything you need from a single source as a complete, worry-free package!
Our worktops and back walls can also be measured and fitted as a mix of materials during a single appointment.
Lechner takes care of scheduling the appointments with your customers and reduces the required time on site for measurement and installation.
Benefit from full warranty coverage and fast claims settlement in the event of an incident, as well as absolute margin security thanks to fixed prices.
The technicians in Lechner's measurement service use cutting-edge digital measuring equipment. The precise data for the ordered worktop or back wall can then be transmitted directly to the factory, allowing the order to be processed as quickly as possible without errors.
The combination of a natural stone worktop with a glass back wall poses a challenge for many service providers. Luckily, you can rely on total product competence with Lechner.
In addition to their main tasks, i.e. consulting and planning, sales staff spend a lot of their time coordinating appointments. They inevitably become the central point of contact between the customer and different parties such as the kitchen manufacturer, the worktop manufacturer and other services; for example, those required for measuring and installation and to create the electricity and water connection. Furthermore, qualified service providers are often booked up far in advance, making it difficult to get an appointment and complete the order quickly.
If you install the worktop yourself, as the dealer you are liable for any measurement and installation errors, any damage to the customer's furnishings and/or damage to the worktop during the installation process. And what if a natural stone worktop needs to be installed on the third floor? So why not simply sit back, relax and let Lechner customer service take the weight – and all the risks.
Lechner customer service offers you comprehensive and flexible services. Professional measurements using modern equipment are mandatory to ensure a proper fit for the worktop. Our trained and certified staff know precisely what to look out for with the different materials and will find the right solution in every situation. In the process, we offer a range of additional services to apply the finishing touches to your kitchen. And all this at a fixed price – no matter how complex the commission arrangements may be!
